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TERMS AND CONDITIONS OF USE OF CONSUMERUNITWORLD.CO.UK

1. DEFINITIONS

consumerunitworld.co.uk is owned and operated by Gil-Lec Electrical Wholesalers Ltd

2. ACCEPTANCE OF TERMS

Your access to and use of consumerunitworld.co.uk ("the Website") is subject exclusively to these Terms and Conditions. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website.

3. INFORMATION

The contents of the Website do not constitute advice and should not be relied upon in making or refraining from making, any decision. Gil-lec Ltd shall use its best endeavours to ensure that all information is correct, but shall not be under any liability for any damage, loss or expense resulting from any errors or omissions. Goods supplied may vary in detail from the illustrations and descriptions, (which are approximate and for guidance only) as a result of improvements and modifications.

4. CHANGES TO WEBSITE

Gil-Lec Ltd. reserves the right to:

4.1 change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that Gil-Lec Ltd. shall not be liable to you for any such change or removal; and

4.2 change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.

5. LINKS TO THIRD PARTY WEBSITES

The Website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.

6. COPYRIGHT

6.1 All copyright, trade marks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to Gil-Lec Ltd. or otherwise used by Gil-Lec Ltd. as permitted by law.

6.2 In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.

7. DISCLAIMERS AND LIMITATION OF LIABILITY

7.1 The Website is provided on an "AS IS" and "AS AVAILABLE" basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

7.2 To the extent permitted by law, Gil-Lec Ltd will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website.

7.3 Gil-Lec.co.uk makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.

7.4 Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of Gil-Lec Ltd for death or personal injury as a result of the negligence of Gil-Lec Ltd or that of its employees or agents.

8. REFUSAL OF SERVICE

Gil-Lec Ltd reserves the right to refuse supply of any goods to any person or any company for any reason.

9. PRICES

Whilst every endeavour is made to ensure prices are correct Gil-Lec Ltd reserves the right not to supply goods which are found to be incorrectly priced. In this event you may reconfirm the order upon price ammendment or cancel the order and receive a full refund.

10. AVAILABILITY AND DELIVERY

Gil-lec shall not be liable for any loss arising from items being out of stock, or arising from problems with delivery including late, incomplete or damaged items. Claims for incomplete or damaged items must be made, in writing via email within three days of delivery. Claims for orders that have not been delivered need to be made, in writing via email within 14 working days of the order being placed.

11. RETURNS

11.1 Faulty Items - All warranties for all electrical items are invalidated if not installed by a fully qualified professional electrician. We cannot accept the return of any item deemed faulty unless it has been installed by a fully qualified professional electrician registered to one the UK's five trade bodies: NICEIC, NAPIT, ECA, ELECSA, JIB.
In order to verify the proper installation of the item and the integrity of the electrical system into which it was installed, including circuit protection devices and fuse board, we may need to speak to the installing electrician. For this reason we require that the customer provides full contact details of the installing electrician at the point of return, including the trade body to which they are registered and their registration number.
We cannot process any refund or replacement for a faulty item without this information.
Gil-Lec Ltd will not cover the cost for installation of replacement items.

11.2 Damaged Items - Please notify us of any items damaged on delivery within five working days of delivery. Regrettably we cannot accept the return of any item after this period.
Please note that we are not liable for damage incurred by 3rd party couriers. Items that have been forwarded on from the original DPD delivery destination will not be covered. Any agreed returns should be either sent directly to the manufacturer or to us under agreement at the customer's expense.

11.3 Unwanted Stock Items - Customers in the UK have the right to withdraw from the purchase of an item within fourteen working days from the day after the date the item is delivered. This applies only to unopened items in their original, sealed packaging. If you need to return an unwanted item please notify us by email of your intention to return and make sure the item ships within 14 working days of notifying us. Returned items that ship after this time will not be refundable.
Customers returning unwanted goods can use the shipping link provided or at their own cost using a 'signed for' carrier service. We are unable to exchange items that are not damaged, defective or incorrect after these fourteen days, nor if they have been used or removed from their original packaging. Upon inspection the sale will be credited less our initial carriage cost and the cost of the returns shipping if used, the cost of which is dependant on the weight of the package and can be clarified upon request.

Our Returns address is:
Unit 34 Chess Business Park
Moor Road
Chesham
Buckinghamshire
HP5 1SD

11.4 Unwanted Special Order Items - A 'Special Order Item' is any item available on the website or that has been specified or requested by the customer which includes but not is limited to items that are made to order, made to measure or cut to size. We cannot accept the return of any special order items.

Standard items not offered for sale on the extractor fan world website that are requested by the customer will be obtained if possible. These may incur an additional stocking fee but will incur a handling/re-stocking charge if returned.

11.5 A Word On Warranties - Should a fault occur during the manufacturer's warranty period, please contact us and we will be happy to liaise with the manufacturer for you. Please note that returning items after the first year from the purchase date, you will need to cover the cost of any return and the shipping cost of the replacement item if applicable.
Once the manufacturer's warranty has ended we are no longer able to support the product and suggest talking directly to the manufacturer. If an extended warranty is offered by the manufacturer or you have registered your product with the manufacturer, you will need to deal directly with them in regards the completion of the warraty service.

12. OUR CONTRACT

When you place an order to purchase a product from Gil-Lec Ltd., we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we dispatch that product to you.

13. INDEMNITY

You agree to indemnify and hold Gil-Lec Ltd and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against Gil-Lec Ltd arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.

14. SEVERANCE

If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.

15. FORCE MAJEURE

Gil-Lec Ltd shall not be liable for any default due to any act of God, war, short fall of manufacturer, strike, lock outs or other industrial action, difficulties in obtaining labour or parts, government or other restriction or regulations or other event beyond the reasonable control of Gil-Lec Ltd.

16. GOVERNING LAW

These Terms and Conditions shall be governed by and construed in accordance with the law of England and you hereby submit to the exclusive jurisdiction of the English courts.

We have over 21 years' experience in supplying electrical materials to both trade and end user customers.
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