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Item Not Required: |
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Please give us as much information as possible. Don't worry if you don't have your original order number, but please note that if your returns form is missing information your refund or replacement is likely to be delayed. If you are returning a faulty item, a brief description of the fault will greatly help us. |
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If you no longer have the original packaging, please use an adequate sized box and packing material to avoid any damage whilst in transit to us. Pop the completed returns form in the box near the top so we can easily find it. Please do not cellotape the form to the box. |
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If your parcel is under 5KG you may use our pre-paid Royal Mail tracked service. If your parcel is over 5KG please contact us and we will arrange collection. Of course you may use your own carrier if this is more convenient, but please note that regrettably we cannot refund any third party carriage charges. |
Regrettably we cannot refund or replace any returned items without paperwork.
Please ensure you have included your completed Returns Form.
We have over 35 years' experience in supplying electrical materials to both trade and end user customers.
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